For obvious reasons we do not accept returns. If your package does not arrive within 21 days of payment, write to us and We will check the tracking records to see if it was delivered. If the package was not delivered due to my error We will resend or give you a refund. If the package was delivered, We will give you the tracking number so you can see for yourself it was delivered, but no refund. It could be it was intercepted by a family member or roommate and we have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no refund.